£4,000 Water Bill For Shop – Despite Being Closed During Lockdown!

£4,000 Water Bill For Shop – Despite Being Closed During Lockdown!

A shop owner from Leicester has found himself facing a water bill totalling £3,894, despite the fact that the business was shut for months during the first lockdown at the start of the year.

Upon investigation, Billy Rayat, the owner of Kings Audio in North Evington, found that his last meter reading in August indicated that 1,696 units of water had been used, but it is still showing the same reading even now, the Leicester Mercury reports.

It was initially suggested that there might be a leak somewhere onsite, but despite revealing the problem with both the bill and meter, Mr Rayat was asked by Water Plus to pay the full amount while the problem was being investigated.

“I have had the property for 12 years and my water bill has always been between £90 and £120 per quarter so this £3,894 just seems horrendous and a bit odd,” he observed, going on to add “I was told when I rang previously that I would be heavily charged if an engineer had to be sent out to check the meter. I have emailed them to say that I won’t be paying the £3,894 bill because it’s not right but I have not heard anything back since.”

A Water Plus spokesperson apologised for the fact that Mr Rayat had received such a large bill, confirming that the company is now looking into the matter, with the account now being put on hold.

If you’ve had a similar experience to Mr Rayat and are keen to find out if you could enjoy a better service from a different firm, you may want to consider comparing business water suppliers to see if there’s a company out there that could suit the particular needs of your business more effectively.

The English water retail market opened up back in April 2017, meaning that businesses were able to choose their own supplier for the first time. But because the majority of companies have never switched before, it can be very difficult to understand the complexities of the process, making sure you find the right supplier for you.

That’s where a consultancy service like SwitchWaterSupplier.com really comes into its own, able to help navigate the process for you to ensure you do business with a supplier that understands your industry, provides you with the best tariff available and offers you unrivalled customer service levels.

It’s likely that you will be able to realise cost savings by finding another water retailer, as well as taking advantage of value-added services, in addition to your core water supply and wastewater services.

Another key benefit is that you may be able to consolidate some or all of your water supply across multiple sites and regions with a single supplier. If you’d like to find out more, get in touch with the SwitchWaterSupplier.com team here today.