Water Industry News

Did you know, SwitchWaterSupplier.com is the only business water switching site of its kind in the UK

SwitchWaterSupplier.com is the only independent, impartial, transparent water retail procurement platform in the UK water retail market.


When customers are searching for business water supplier they will see SWS is designed and developed to bring customers and water retail companies together.

Enabling customers to switch water supplier with confidence, secure in the knowledge SWS is backed by a code of conduct that protects customers and they will get the best value deal available in the water market at the time of the tender.

Giving all water retailers the opportunity to quote for the business, to ensure fairness and a level playing field so water retailers have an equal opportunity to win business from all sectors of the water retail market.

We offer water ancillary services to customers to help them reduce their water and waste water bills and to become more efficient and to reduce their carbon footprint.


SwitchWaterSupplier.com tenders customers water supply contracts to the entire water retail market at the touch of a button, presenting water retailers with a “live tender platform”.

The water supply contracts remain live on the platform to enable the participating water retail companies the opportunity to change their prices / offers at any time up or down during the 60 minute live bidding process.

Customers can view the bidding process live on the platform – now that’s smart competition !

At the end of the process the customers appoint their retailer of choice and SwitchWaterSupplier.com manage the switch from one retailer to the other.


In addition to the switching service, customers also receive a free water audit which identifies possible savings and refunds due to historical billing errors by the previous water supplier.

Many 1,000’s of business water customers are being overcharged.

The water industry experts that designed and developed SWS identified errors in the water industry wholesale market data. This is the data that water retailers use to compile bills for their customers.

They have to rely on the accuracy of the water market data, but sadly many customers are not billed correctly so the water audit team at SWS try to ensure bills are correct to help and ensure water retailers send the correct bills.

The water audits often identify billing errors resulting in backdated refunds of £1,000’s going back 6 – 10 years!


SwitchWaterSupplier.com is supported and managed by the UK’s leading independent water industry experts, ensuring customers have the best available advice and support enabling them to make an informed choice of provider, and providing support to water retailers to maximise the benefit of their involvement.


So what do water retailers think of us? 


“Water2Business have already seen great success from the SwitchWaterSupplier.com system, and we are very excited to me welcoming new customers to our ever growing customer base.

We are looking forward to continuing to with with Graham, Tim and the team to take part in more opportunities and promote engagement and water efficiency in the market” 

Andy Cotes – Director Water2Business


“SwitchWaterSupplier.com is the first platform that enables multi-site businesses to easily compare quotes and switch water suppliers across the whole English and Scottish market.

As a retailer we find the site easy to use, but it also has the flexibility to allow retailers to add information on services like water efficiency and metering, which bids are about best value rather than just the lowest price.

SwitchWaterSupplier.com is a major contribution to a good competitive water market” 

Jacob Tomkins OBE – The Water Retail Company 


The SWS platform is designed for use by energy consultants as well as by customers direct, now with 1,000’s of none residential customers searching for business water suppliers, switching water supplier has never been easier!