Water Industry News

Northumbrian Water Group Named World’s Most Ethical Water Firm For The 10th Time

Northumbrian Water Group (NWG) has been named the most ethical water company in the world for the tenth time in this year’s World’s Most Ethical Company List, published by the Ethisphere Institute, one of only five UK companies and the only water and sewerage firm in the world to be featured.


NWG achieved this accolade for demonstrating strong ethical performance, supporting its communities, customers and the environment over the last 12 months.


Over the course of the year, staff members participated in the employee volunteering scheme, supporting events like Mission Christmas (with presents delivered to children living in poverty), as well as supporting charities like Age UK and The Trussell Trust during the pandemic.


The company also participated in the Laptops for Kids campaign to help support children learning from home because of the coronavirus crisis, donating hundreds of laptops and computers, as well as 100 4G dongles to support the Northern Powerhouse campaign.


NWG’s plans are also heavily focused on the challenges presented by the changing climate and it is now working towards the goal of being operational carbon neutral by 2027, with more than 1,800 of its sites already powered by renewables. And it intends to eliminate water poverty across its operating areas by 2030.


Chief executive officer Heidi Mottram spoke of how proud and honoured she is that the company’s people have been presented with this honour for the tenth time.


“This recognition would not be possible without our amazing teams, who put this passion into their work every day, caring for our customers, for the environment, our communities and our people, delivering services that people simply couldn’t imagine life without.


“It’s a privilege that our customers put their trust and confidence in us and the work we do every day. We are committed to providing the best possible service for our customers at the best value and doing this in the right way for the environment, our communities and our people. Being included in this list is a wonderful recognition of this,” she went on to say.


In addition, Northumbrian Water has just received recognition as a wellbeing ambassador, as part of the 2020 Better Health at Work Award assessment process, the result of its longstanding commitment to and delivery of workplace health and wellbeing.


The company provides financial wellbeing support, physical health sessions such as resilience building workshops, desk yoga and Pilates, and supports annual events like Men’s Health Week, World Kindness Day and World Mental Health Day.


Northumbrian Water HR director Kay Penney said this latest recognition shows how committed the company is to the wellbeing of its staff members.


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