How to compare water suppliers

How to compare water suppliers,  you will want to consider factors like cost, customer service, and environmental performance, especially for businesses.

For businesses, comparing rates, fixed charges, and potential savings from switching suppliers is key. Several comparison websites and brokers can help with this process.

For Businesses:

Cost:

Compare water rates per cubic meter and fixed charges, as these can vary significantly between suppliers

Customer Service:

Look for suppliers with user-friendly online portals for account management, clear billing, and responsive customer support.

Environmental Performance:

Consider suppliers with good environmental records and initiatives.

Switching Platforms:

Websites like SwitchWaterSupplier.com can help you compare and switch suppliers.

Water Brokers:

Brokers like H2o Building  Services “The Water Audit Experts” can help you find the best deal by leveraging their market knowledge and supplier relationships.

Key Information:

You’ll need your SPID (Supply Point ID) number from your current water bill, along with other details about your business.

Example:

H2o Building Services provides examples of business water rates from different suppliers like Water2Business , Castle Water, Wave, Source4Business, Intelligent Business Water,  there are many other Water Retail Companies

For Households:

Cost:

While you can’t switch water suppliers in England, Wales and Scotland, you can check if you can save money by switching to a water meter.

Company Performance:

Consumer Council for Water provides data on water company performance, including service, value for money, and affordability.

Postcode Checker:

Use Ofwat’s postcode checker to find out which company serves your area.

Customer Satisfaction:

Ofwat and Consumer Council for Water also provide information on customer satisfaction and complaints handling for different water companies.